Co-Managed IT

Internal IT Staff or Managed Services? It isn’t an either/or decision.
It’s a beneficial partnership!
Allow Level 10 Technology make you look like an IT Superstar!

A customized combination of service and support that blends the benefits of both Managed Services with Internal IT.

At the core of any good Managed Services is the relationship between the customer and service provider.  Traditional MSP agreements provide the services without “sharing” or co-managing. As with any Managed Services agreement, Level 10 Technology uses monitoring tools for proactive and responsive analysis, inventories, management and maintenance.  And we make those tools available to our Co-Managed partners, along with all alerts and appropriate support.

What Level 10 Technology Co-Managed IT Service can assist with:

  • Network
  • Infrastructure
  • Virtual Servers
  • Cloud Resources
  • Desktops
  • Service Desk (you set the level)
  • Office 365
  • SQL Server
  • Exchange
  • SharePoint
  • Firewall/Routers
  • SIEM & SOC Threat Intelligence Security
  • Mobile Devices
  • Dark Web
  • Backup and endpoint security
  • Risk Assessments & Analysis
  • Employee Security Training Programs

All our contracts include a no-questions asked 90-day out option.  We want the relationship because it makes sense, not because of a piece of paper.

We don’t replace your IT Staff. We make them better.

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