Specializing In Highly Responsive IT Support, Consulting And Managed IT Services For AEC Firms And Companies Working With The Build Industry In Middle Tennessee And Southern Kentucky

  • 15-Minute Response Time Guaranteed
  • Plans Customized To Your Needs
  • Support Both Mac and PC Infrastructures
  • Expertise In The AEC Technology Industry
  • Cybersecurity Experts

Taylor Rather
President & CTO

Get A FREE Complimentary Cybersecurity Review

Understand where your Company is at High Risk to Ransomware, Hackers & other Cyber-Attacks.

24/7 Helpdesk Support

Whether you’re facing a critical server failure in the middle of the night, during a business day or on weekend, our support team is always ready to take your emails, tickets, and calls to resolve your problems.

Professional technicians

We don’t hire any random IT staff just because they can install computer programs.  Our team is made up of certified technicians who have years of hands-on experience in the technology industry.

Flat-fee pricing structure

No one likes surprise invoices! You have our word that there will be no hidden fees or surprises. We’re totally upfront about pricing, and you’ll know exactly what you’re paying for and getting each month. We customize our packages to fit your needs and budget..

100% Satisfaction Guaranteed

We promise 100% customer satisfaction . We do not want you to feel tethered to us and we understand that we must earn your business each month.

Why Choose Us?

No Hassle Contracts
100% customer satisfaction- guaranteed. We promise hassle free service agreements. We simply ask that you to give us 60 days to allow for proper implementation of systems. Following the 60-day period, if you feel we are not meeting your expectations, simply give us a 30-day written notice, and we promise to exit properly and professionally. We do not want you to feel tethered to us and we understand that we must earn your business each month.

You’ll Get A Live Person on The Phone When You Call - Guaranteed
We answer our phones live! The Level 10 team is local and immediately available for support and/or consultation.

We Support Both Mac’s and PC’s
We do not play favorites when it comes to our client’s preference for computers. We support, manage, and repair both systems. We consult and build infrastructures to support either system. It’s your choice!

15 Minute Response Time
We guarantee a faster response time than anyone else in our area. Our team of experienced and certified technicians will solve your problems quicker, and correctly the first time. This in turn, allows you to save your time and money.

We don't stuff you in a box / we make the box fit you
With Level 10 Technology you'll have options that will fit your needs and budget. We can customize a solution so that you get the pro-active technology support you deserve for a flat monthly fee. We promise not to nickel and dime you to death - No more surprise invoices for a simple phone call to our technicians. It's been proven time and time again, that you will save money and become more productive when choosing a pro-active managed program. Let us build a box to fit your business!

Over 40 Confirmed Testimonials
Our clients continually tell us that working with our technicians is a pleasure. Comments such as, “they make me feel I’m their only customer”, “if they were doctors, the term would be their bedside manner is exceptional”. Dependable, trustworthy, responsive, knowledgeable and more. Their skills in customer service is just as important as the technical service they provide. Level 10 has developed and environment and culture that our clients believe in! Having frequent communications and close relationships means your entire team will be more productive, and having a happy staff will ultimately lead to happy clients!

We Manage and Maintain ALL Your IT Vendor Services – One Hand to Shake – One Throat to Choke!
We handle all aspects of your Technology, including hardware and software management. We know your time is valuable and when you are troubleshooting 3rd party vendor issues you aren’t being productive. We will organize, maintain, and manage all third-party technology resources and relationships, so you don’t have too.

Ransomware Protection Guaranteed
We offer the industry’s state of the art solution to detect your compromised credentials in real time on the Dark Web. We vigilantly search the most secretive corners of the Internet to find your compromised credentials, before they are used for identity theft, data breaches, or other crimes. We guarantee to pay up to $1,000 per device if our software cannot stop or rollback your ransomware attack – Guaranteed!

No B.S and No Drama
With over 25 years in business, we’ve learned a few things! To give real service you must add something which cannot be bought or measured with money, and that SINCERITY and INTREGRITY. We don’t BS or create drama and we don’t do business with those that do!

See what our raving fans have to say about us...

Level 10 Technology is VERY Responsive and Attentive to Our Needs. Their Proactive Approach Keeps Us Up and Running – Faster Than Ever…

Our old service provider was unresponsive. They took forever to get back in touch with us and when they did, they were slow to react to our issues. Level 10 Technology is VERY responsive and attentive to our needs. Their proactive approach keeps us up and running – faster than ever! I am happy I was recommended to their services; they have yet to disappoint.

Brittnye Cilk Office Manager, Southwinds Contracting

Level 10 Technology Has Expert Engineers that Respond Quickly to All of Our Service Needs…

Qualified technicians give us the support we need it when we need it. Level 10 Technology has expert technicians that respond quickly to all of our service needs efficiently and effectively. Remote assistance allows our employees to access important information from our service at the click of a paw. There is real value in the service provided. Delivery on agreements in a timely manner so that we can maintain maximum productivity is another reason we chose Level 10 Technology. I have peace of mind knowing that the Level 10 Technology team stands behind our security, by monitoring our network 24/7 to make sure that we have no vulnerabilities. I feel confident that the value of service is greatly reflected in the cost of our investment.

John Baker Owner
B3 Electric

Choosing Level 10 Technology WILL NOT be a disappointment…

Level 10 is dependable, trustworthy and they give the overall impression that our business has its very own IT department!  They are always available with prompt service, which is valuable to us especially during our high-pressure season.  We also appreciate the fact that they take care of the IT side of things during periods of personnel transition.   This is my first experience with outsourcing our IT and I’m very happy with the service.  If you’re questioning who you should go with for IT, choosing Level 10 Technology will not be a disappointment!

Isaiah Pride Partner
Pride Concrete

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published ebook, What Every Business Owner Must Know About Choosing an Honest, Competent, Responsive IT Professional.

The ultimate small-business owner’s guide for finding a professional, competent, honest, considerate, on-time, fairly-priced and dependable IT consultant.

Simply fill out the form here and download your copy today!

Complete This Form To Gain Instant Access

  • This field is for validation purposes and should be left unchanged.