A customized combination of service and support that blends the benefits of both Managed Services with Internal IT.
At the core of any good Managed Services is the relationship between the customer and service provider. Traditional MSP agreements provide the services without “sharing” or co-managing. As with any Managed Services agreement, Level 10 Technology uses monitoring tools for proactive and responsive analysis, inventories, management and maintenance. And we make those tools available to our Co-Managed partners, along with all alerts and appropriate support.
What Level 10 Technology Co-Managed IT Service can assist with:
Network
Infrastructure
Virtual Servers
Cloud Resources
Desktops
Service Desk (you set the level)
Office 365
SQL Server
Exchange
SharePoint
Firewall/Routers
SIEM & SOC Threat Intelligence Security
Mobile Devices
Dark Web
Backup and endpoint security
Risk Assessments & Analysis
Employee Security Training Programs
All our contracts include a no-questions asked 90-day out option. We want the relationship because it makes sense, not because of a piece of paper.
We don’t replace your IT Staff. We make them better.