10 Reasons to Choose Level 10 Technology

Why choose Level 1 service when you can have Level 10?
Based on our clients’ feedback and testimonials our service is #1 in the Tennessee and Kentucky.
We love our customers and they are always our top priority!

Live People, No Robots
We answer our phones live. We keep our work totally in-house. We don’t hire out of country technicians or help desk help.

15 Minute Average Response Time
We know how important time is to any business, which is why we pride ourselves on responding and working on your tickets within 15 minutes or less.

No Long Term Contracts
100s% customer satisfaction.  We promise hassle free service agreements. We ask to run the first 90 days to settle you in, and it then becomes a rolling Contract, so you’re not tethered to us and we must earn your business each and every month.

Our Proven Process Difference
We call this “The Level 10 Difference” – we understand the importance of being process driven and it is important to our success in making sure our clients are aligned to industry best practices.  It just works and makes sense.

No B.S. and No Drama
Real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.
We don’t B.S., and we don’t do business with those that do!

One Hand To Shake
We handle all aspects of your Technology, including hardware and software management, vendor relationships for your internet connectivity. We work with all of your line of business applications, so you don’t have too!

Move To Level 10 With Confidence – With Over 30 Confirmed Testimonials
Our clients constantly inform us they love our technicians and the way they handle Every issue as a priority.  With over 80 years of combined experience, and 25 years in business, our team can fix problems fast, as well as communicate to you what work has been completed in a way you’ll understand.

Compliancy and Security is Handled
We will take care of your data protection, Cyber Essentials, IT Security, and Compliance, for a lifetime we support you. We provide quarterly and annual risk  assessments.  We also have the ability to assess deeper layers, when industry compliance requires it.

Ransomware Protection Guaranteed
We offer the industry’s first commercial solution to detect your compromised credentials in real time on the Dark Web.  We vigilantly search the most secretive corners of the Internet to find your compromised credentials, before they are used for identity theft, data breaches, or other crimes.  We guarantee to pay up to $1,000 per device if our software cannot stop or rollback your ransomware attack – Guaranteed!